Privacy

Privacy Policy – Wheel Barrows Direct Ltd

Collection of Information

You can visit the website https://www.wheel-barrows-direct.co.uk without revealing any personal information. However, https://www.wheel-barrows-direct.co.uk requires certain personal data if you wish to purchase products from Wheel Barrows Direct Ltd and have a working relationship with us.

This information may include your personal contact information. Wheel Barrows Direct Ltd will use this information to contact you regarding any issues you have with your order.

By accessing the service on the https://www.wheel-barrows-direct.co.uk  website and providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Wheel Barrows Direct Ltd automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We can use this information for our own stock and inventory information, and to fulfil your purchase requests for items we sell on the website. However, Wheel Barrows Direct Ltd does not connect this non-personal data to any personal data collected from you.

Use of Collected Information

The information Wheel Barrows Direct Ltd collects from you may be used in one or more of the following ways:

– to improve our website;

– to improve customer service;

– to process transactions;

– to send periodic emails.

If at any time we send you an email regarding any product or services, and you would like to unsubscribe from receiving future emails, we provide the unsubscribe link at the bottom of each email.

Disclosure and Sharing of Information

Wheel Barrows Direct Ltd may disclose your personal data when:

– we have your consent to share the information for a specific purpose;

– we need to respond to the legal requests, court orders or other governmental requests;

– we need to protect the personal safety of the users of our website or defend the rights or property of Wheel Barrows Direct Ltd

– we find that your actions on our website violate the Wheel Barrows Direct Ltd Terms of Use document or any of our usage guidelines.

We do not sell, trade or otherwise transfer to outside parties any personally-identifiable information.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal data to Wheel Barrows Direct Ltd and no longer consent to its use or disclosure as outlined herein. However, to fulfil your order request with Wheel Barrows Direct Ltd, we require a minimum of name, email address and delivery address details to complete your order and maintain a working relationship with you.

Protection of Information

Your Wheel Barrows Direct Ltd information is protected for your privacy and security. We safeguard your personal information from unauthorised access using network firewalls, anti-virus, anti-spam software, and physical security measures.

Wheel Barrows Direct Ltd retains your personal information only as long as necessary to fulfil the purposes identified herein or as required by the law.

Changes to our Privacy Policy

Wheel Barrows Direct Ltd may at any time amend this policy. Please review it periodically, we’ll post changes on this page. If at any time our policy changes, you will be required to accept the new Privacy Policy before placing any order on our site.

Wheel Barrows Direct Ltd and GDPR Compliance

Wheel Barrows Direct Ltd have taken all reasonable steps to make sure we comply with the EU Data Protection Directive.

Wheel Barrows Direct Ltd (“Wheel Barrows Direct” “we”, “us”) is the provider of equine, gardening and building wheel barrow products. We’ve updated our privacy policy in order to keep you informed of how we collect, store and use your personal data.

What kind of information do we collect?

– we collect the information you give us when buying our products or services and information you provide to us directly;

– when you purchase our products or services we ask you for such information as your name, email address, phone number and home address. Transaction information may include billing details and historical data of the orders you have placed with us;

– we collect only the content you have chosen to share with us.

We do not collect or store any financial information directly from you. This is processed through the Paypal payment processing gateway. We are the ‘Data Processor’ of information given to us by Paypal to fulfil your order i.e. The delivery address for completion of your order’

How do we use information?

We process information from or about you to provide you with our products and services. We use your personal data to:

– communicate with you about our products and services;

– to fulfil the successful completion of your order, i.e. address details;

– create your personal account;

– provide technical support;

– notify you about updates;

– customise your experience based on your activities, including purchases and online services you use. This enables Wheel Barrows Direct Ltd to make your experience unique. For example, by offering you products or services that are relevant to you;

We will not sell or give your personal data to anyone. We do not use third parties for any of our products and services.

How long do we keep the data?

Wheel Barrows Direct Ltd will not store your personal data for longer than required. We retain your information until such time as you are no longer our customer. For example, to provide you with technical assistance we need your email to be sure you have purchased our product or service.

Who can get the information about your personal data?

Only trusted Wheel Barrows Direct Ltd employees or contractors have access to your data.

Erase data

You are able to use the ‘right to be forgotten’. We’ll erase all your personal data if you would like to deactivate or delete the account, please contact privacy@wheel-barrows-direct.co.uk

Cookies

We use cookies on the Wheel Barrows Direct website. ‘Cookies’ are small pieces of information that contain data to a website visitor. They hold the information about your experience on the site. For example, we may use cookie in order to help you login to our website by remembering the login details, so you don’t need to fill in the password again.

Links

This website may contains links to other websites. Please be aware that we do not transfer any personally identifiable information between sites owned by Wheel Barrows Direct Ltd and third party links. We accept no responsibility for content on third party sites that we link to.

Acceptance

By purchasing our product(s) you indicate that you have read and agreed to the Terms and Conditions detailed on this page.

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